There are other options. They are lower quality, quite restrictive and much more expensive. Kind of a no-brainier if you ask us.
How are you managing your customers and your sales pipeline of potential customers today? How are you tracking their preferences, connecting with key contacts, and updating your knowledge base? If you’re not using a CRM (Customer Relationship Management) solution, you should seriously consider investing in one. CRM gives you the tools to attract customers, manage their needs, and retain them.
SugarCRM, one of the best CRM packages on the market today, may be the tool for you. SugarCRM gives a detailed view into sales-related activity—tracking lead flow, sales opportunity pipelines, customer detail, social network channel selling, and many other items key to growing your business.
Because it is open source, SugarCRM offers much flexibility for customizing to your specific needs, based on your defined business processes. This is of particular importance when it comes to managing existing customer relationships—you need workflow that will provide information at your fingertips, enabling you to prioritize, assign, and respond appropriately to customer concerns. SugarCRM can provide you with that, and more.
As experienced SugarCRM developers and integrators, we can help you smoothly implement and customize the solution into your environment, integrating with other mission-critical tools you may be using to support your customer-facing business. So contact us today and let us help you make SugarCRM a “force multiplier” in your sales and customer management operations!